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Subscription Package Terms and Conditions

Where applicable, the following conditions also apply:

1. Allocation and Use of Releases

1.1 The number of press releases allocated per monthly subscription is only usable for the current month and does not roll over to the next month.

2. Subscription Continuity and Billing

2.1 Your Promoboost subscription will continue on a month-to-month basis unless you cancel or we terminate it. We will bill the monthly subscription charge to your payment method on the first of every month or when your subscription starts, if using the automated upgrade option within your dashboard. You must cancel your subscription before it renews each month to avoid being billed for the next month’s subscription fees.

2.2 By purchasing a subscription package, you confirm that you are purchasing as a business and not as a consumer.

3. Payments and Refunds

3.1 Payments are non-refundable, and there are no refunds or credits for partially used periods. Following any cancellation, you will continue to have access to the service through the end of your current billing period.

3.2 At any time and for any reason, Promoboost may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future under any circumstance.

3.3 It is the responsibility of the client to make use of account credits during the monthly cycle. No refunds, full or partial, will be issued based on the lack of press release submissions made by the client.

4. Right of Unilateral Service Cancellation

4.1 Promoboost reserves the right to unilaterally cancel services under the following circumstances:

  • Client breaches the Terms and Conditions or editorial guidelines.
  • Client deviates from the normal usage patterns established by Promoboost services.
  • Client attempts to damage the reputation or normal operation of Promoboost.
  • Promoboost receives an abuse request concerning user actions from law enforcement agencies.
  • Client re-sells services to a third party.

4.2 Cancellation of service by the client implies that all responsibilities regarding data received by Promoboost services, as covered by these Terms and Conditions, remain in effect.

5. Payments and Invoices

5.1 Ad-Hoc Press Release Invoicing

5.1.1 Unless agreed otherwise in writing, clients will be invoiced via email in the form of a digital invoice sent to the address used when registering with our website.

5.1.2 Invoices are issued when the press release is submitted for moderation, with payment due within 30 days from that date. For example, if a press release is submitted on the 2nd of May, the invoice will be sent on the same day, and payment will be due within 30 days.

5.2 Fixed Subscription Invoicing

5.2.1 Unless agreed otherwise in writing, clients will be invoiced via email in the form of a digital invoice sent to the address used when registering with our website.

5.2.2 Invoices are sent on the 1st day of each month for the monthly package the client is subscribed to. For example, if you are subscribed to our Marketer package for May, you will be invoiced on the 1st of May, with payment due within 30 days.

5.3 Late Payment Charges

5.3.1 If payment of any fees is not received in full by Promoboost on the due date, we will charge a standard £40.00 administration fee plus VAT, along with interest from the due date until payment is received, at a rate of 8% above the base rate of the Bank of England, calculated daily.

5.3.2 If payment has not been received in full by the due date, we reserve the right to terminate your account and delete or retract your press release and materials, including text, images, video, documents, or any other content supplied by you, from our website and any third parties. We may also issue a redaction notice to remove your content from our partners, subscribed recipients, and other third parties without your consent or prior notification.

5.3.3 If Promoboost determines that outstanding payments cannot be reasonably collected, we reserve the right to instruct our legal team or solicitors to pursue the debt through the legal system.

6. Governing Law

6.1 This Agreement shall be governed by and construed under the laws of England and Wales. By using this service, the parties agree that the United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.